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媒体调查脱网人群:被边缘化

来源: 南方日报网络版     时间: 2019年09月16日 14:21:06
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(  “一)(网)(在)(手)(,万)(事)(不)(愁)(”。在)(移)(动)(互)(联)(网)(全)(面)(渗)(透)(人)(们)(生)(活)(的)(今)(天)(,无)(论)(是)(购)(物)(、买)(车)(票)(、打)(车)(、看)(病)(,网)(络)(以)(及)(移)(动)(终)(端)(给)(我)(们)(带)(来)(了)(极)(大)(便)(利)(。然)(而)(,对)(于)(为)(数)(不)(少)(的)(脱)(网)(人)(群)(来)(说)(,他)(们)(或)(是)(无)(法)(享)(受)(这)(种)(便)(利)(,或)(是)(在)(进)(入)(主)(流)(网)(络)(生)(活)(时)(障)(碍)(重)(重)(。
  被)(网)(络)(边)(缘)(化)(的)(“脱)(网)(人)(群)(”
  “不)(会)(用)(网)(络)(,真)(的)(太)(不)(方)(便)(了)(。”湖)(南)(长)(沙)(市)(民)(方)(阿)(姨)(告)(诉)(半)(月)(谈)(记)(者)(,因)(为)(每)(个)(月)(要)(到)(银)(行)(给)(孩)(子)(寄)(生)(活)(费)(、交)(水)(电)(费)(、电)(话)(费)(,每)(次)(排)(队)(都)(要)(等)(大)(半)(天)(,腿)(脚)(不)(灵)(便)(的)(她)(觉)(得)(太)(辛)(苦)(。听)(说)(只)(要)(开)(通)(网)(银)(,这)(些)(都)(能)(在)(网)(上)(几)(分)(钟)(搞)(定)(,年)(过)(半)(百)(的)(方)(阿)(姨)(产)(生)(了)(学)(习)(使)(用)(网)(络)(的)(兴)(趣)(。
  尽)(管)(银)(行)(大)(堂)(经)(理)(帮)(她)(激)(活)(了)(网)(银)(U盾)(、详)(细)(写)(了)(下)(载)(网)(银)(证)(书)(的)(步)(骤)(,但)(方)(阿)(姨)(回)(家)(还)(是)(搞)(不)(定)(。“让)(我)(输)(验)(证)(码)(,那)(图)(片)(像)(小)(虫)(子)(似)(的)(,我)(又)(不)(懂)(英)(文)(字)(母)(,输)(了)(好)(几)(次)(都)(不)(对)(。”方)(阿)(姨)(最)(终)(决)(定)(放)(弃)(,“还)(是)(去)(排)(队)(办)(理)(业)(务)(吧)(。”
  “如)(今)(不)(会)(上)(网)(的)(人)(就)(像)(被)(这)(个)(社)(会)(所)(抛)(弃)(。”山)(东)(济)(南)(市)(民)(王)(先)(生)(反)(映)(,2005年)(他)(患)(上)(糖)(尿)(病)(后)(便)(在)(一)(家)(社)(区)(医)(院)(办)(了)(医)(保)(门)(规)(,2011年)(他)(想)(变)(更)(门)(规)(,却)(未)(接)(到)(市)(医)(保)(办)(可)(办)(理)(门)(规)(转)(化)(就)(医)(单)(位)(的)(通)(知)(,错)(过)(了)(办)(理)(时)(间)(。“我)(后)(来)(才)(知)(道)(,这)(个)(通)(知)(只)(在)(网)(上)(发)(布)(,我)(们)(很)(多)(老)(人)(不)(会)(上)(网)(,怎)(么)(会)(知)(道)(呢)(!”
  此)(外)(,不)(少)(医)(院)(推)(出)(网)(络)(挂)(号)(系)(统)(,便)(民)(的)(同)(时)(却)(也)(设)(下)(了)(“障)(碍)(”。“我)(早)(上)(6点)(跑)(去)(医)(院)(门)(口)(排)(队)(,都)(没)(挂)(上)(号)(。挂)(号)(人)(员)(告)(诉)(我)(,每)(天)(只)(有)(20多)(个)(号)(,头)(一)(天)(在)(网)(络)(上)(已)(经)(被)(抢)(光)(。她)(建)(议)(说)(如)(果)(实)(在)(不)(会)(上)(网)(,就)(只)(能)(每)(天)(11点)(左)(右)(来)(碰)(运)(气)(。”长)(沙)(市)(民)(侯)(先)(生)(对)(此)(表)(示)(万)(般)(无)(奈)(。
  在)(城)(市)(社)(区)(管)(理)(中)(也)(存)(在)(因)(“技)(术)(门)(槛)(太)(高)(”而)(遭)(诟)(病)(的)(现)(象)(。江)(苏)(南)(京)(市)(某)(小)(区)(告)(示)(栏)(新)(贴)(出)(一)(份)(通)(知)(,称)(小)(区)(物)(业)(将)(于)(3月)(底)(停)(用)(热)(线)(电)(话)(,缴)(费)(、投)(诉)(等)(业)(务)(都)(必)(须)(上)(一)(款)(手)(机)(软)(件)(才)(可)(进)(行)(。半)(月)(谈)(记)(者)(了)(解)(到)(,各)(地)(采)(用)(类)(似)(“云)(管)(理)(”模)(式)(的)(小)(区)(不)(在)(少)(数)(。“难)(道)(不)(会)(用)(手)(机)(上)(网)(的)(人)(就)(不)(能)(投)(诉)(了)(?”社)(区)(居)(民)(李)(先)(生)(对)(此)(颇)(为)(不)(满)(。
  引)(发)(更)(广)(泛)(质)(疑)(的)(还)(有)(火)(车)(票)(网)(上)(购)(票)(制)(度)(。在)(实)(际)(购)(票)(中)(,一)(些)(老)(人)(、农)(民)(工)(由)(于)(不)(会)(使)(用)(网)(络)(导)(致)(了)(新)(的)(“购)(票)(难)(”问)(题)(。“春)(运)(时)(,我)(不)(会)(网)(上)(购)(票)(,排)(了)(几)(天)(队)(也)(没)(买)(到)(火)(车)(票)(,无)(奈)(只)(能)(改)(坐)(长)(途)(汽)(车)(回)(家)(,票)(价)(整)(整)(是)(火)(车)(硬)(座)(的)(3倍)(。”农)(民)(工)(孙)(为)(民)(说)(。
  “新)(开)(一)(扇)(窗)(,却)(关)(上)(了)(原)(来)(的)(门)(”
  中)(国)(互)(联)(网)(络)(信)(息)(中)(心)(发)(布)(的)(数)(据)(显)(示)(,截)(至)(2013年)(底)(,中)(国)(网)(民)(规)(模)(达)(到)(6.18亿)(,手)(机)(网)(民)(规)(模)(达)(5亿)(,互)(联)(网)(普)(及)(率)(为)(45.8%。网)(民)(群)(体)(的)(日)(渐)(庞)(大)(,直)(接)(推)(动)(了)(各)(项)(便)(民)(网)(络)(平)(台)(、手)(机)(APP的)(建)(成)(,足)(不)(出)(户)(、指)(尖)(轻)(点)(就)(能)(完)(成)(在)(现)(实)(生)(活)(中)(需)(要)(花)(费)(大)(量)(时)(间)(、精)(力)(才)(能)(办)(好)(的)(事)(情)(。
  然)(而)(另)(一)(方)(面)(,知)(识)(结)(构)(差)(异)(以)(及)(日)(新)(月)(异)(的)(网)(络)(技)(术)(,对)(占)(据)(总)(人)(口)(半)(壁)(江)(山)(的)(脱)(网)(人)(群)(来)(说)(是)(不)(低)(的)(门)(槛)(。对)(于)(一)(些)(不)(常)(接)(触)(网)(络)(的)(中)(老)(年)(人)(来)(说)(,上)(网)(指)(导)(服)(务)(的)(缺)(失)(和)(互)(联)(网)(知)(识)(的)(匮)(乏)(,都)(增)(加)(了)(他)(们)(使)(用)(、分)(享)(互)(联)(网)(的)(难)(度)(。而)(那)(些)(没)(条)(件)(上)(网)(的)(人)(,更)(是)(遭)(遇)(信)(息)(化)(带)(来)(的)(尴)(尬)(。
  中)(南)(大)(学)(社)(会)(学)(教)(授)(李)(斌)(指)(出)(,网)(络)(最)(大)(特)(点)(是)(不)(受)(时)(间)(和)(空)(间)(的)(限)(制)(,具)(有)(很)(大)(的)(开)(放)(性)(,而)(且)(网)(络)(承)(载)(信)(息)(的)(扩)(充)(性)(也)(是)(无)(限)(的)(,网)(络)(的)(超)(链)(接)(方)(式)(可)(以)(将)(各)(类)(信)(息)(在)(允)(许)(的)(范)(围)(内)(收)(为)(己)(用)(,可)(以)(不)(间)(断)(地)(传)(播)(到)(世)(界)(各)(地)(。而)(报)(纸)(、广)(电)(等)(传)(统)(媒)(体)(由)(于)(版)(面)(和)(时)(段)(的)(限)(制)(,在)(信)(息)(的)(容)(量)(上)(很)(难)(与)(互)(联)(网)(抗)(衡)(。依)(靠)(传)(统)(媒)(体)(获)(取)(信)(息)(的)(群)(体)(在)(信)(息)(获)(取)(的)(速)(度)(和)(质)(量)(上)(肯)(定)(无)(法)(与)(网)(民)(相)(比)(。
  正)(是)(由)(于)(网)(络)(的)(便)(捷)(性)(和)(无)(限)(性)(,使)(很)(多)(公)(共)(服)(务)(和)(社)(会)(服)(务)(更)(倾)(向)(于)(将)(服)(务)(平)(台)(设)(置)(在)(网)(络)(上)(。“数)(字)(化)(的)(方)(式)(,不)(仅)(让)(消)(息)(推)(送)(、事)(项)(办)(理)(更)(方)(便)(,也)(大)(大)(节)(约)(了)(人)(力)(成)(本)(,因)(此)(不)(少)(企)(业)(、单)(位)(更)(乐)(于)(使)(用)(网)(络)(平)(台)(来)(实)(现)(相)(关)(服)(务)(、业)(务)(的)(办)(理)(。”湖)(南)(省)(社)(科)(院)(研)(究)(员)(郑)(自)(立)(说)(。
  但)(正)(是)(这)(种)(网)(络)(趋)(势)(的)(推)(动)(,使)(得)(传)(统)(服)(务)(平)(台)(开)(始)(被)(网)(络)(服)(务)(平)(台)(“吞)(噬)(”。“传)(统)(办)(事)(窗)(口)(人)(员)(大)(大)(缩)(减)(甚)(至)(取)(消)(,取)(而)(代)(之)(的)(是)(相)(关)(网)(站)(、手)(机)(软)(件)(。”郑)(自)(立)(说)(,“新)(开)(一)(扇)(窗)(”,对)(于)(网)(民)(来)(说)(无)(疑)(是)(一)(件)(好)(事)(。
  但)(“关)(上)(了)(原)(来)(的)(门)(”,对)(于)(不)(会)(上)(网)(、不)(能)(上)(网)(的)(脱)(网)(人)(群)(来)(说)(就)(是)(一)(种)(社)(会)(不)(公)(。“电)(子)(信)(息)(渠)(道)(的)(开)(通)(大)(大)(缓)(解)(了)(传)(统)(公)(共)(服)(务)(平)(台)(的)(工)(作)(压)(力)(,但)(这)(应)(当)(是)(作)(为)(改)(善)(传)(统)(窗)(口)(服)(务)(的)(重)(要)(补)(充)(,而)(非)(主)(要)(渠)(道)(。”
  信)(息)(分)(化)(:“快)(时)(代)(”与)(“慢)(人)(群)(”如)(何)(相)(融)(
  郑)(自)(立)(指)(出)(,以)(互)(联)(网)(为)(代)(表)(的)(新)(兴)(信)(息)(技)(术)(在)(我)(国)(迅)(速)(发)(展)(,开)(启)(了)(向)(信)(息)(社)(会)(发)(展)(的)(进)(程)(,与)(此)(同)(时)(也)(出)(现)(了)(一)(种)(新)(的)(社)(会)(分)(化)(—信)(息)(分)(化)(。脱)(网)(人)(群)(主)(要)(包)(括)(客)(观)(条)(件)(导)(致)(不)(会)(、不)(能)(上)(网)(的)(人)(,如)(老)(年)(人)(、农)(民)(工)(群)(体)(、偏)(远)(山)(区)(的)(群)(众)(。这)(些)(人)(群)(难)(以)(利)(用)(快)(捷)(的)(网)(络)(平)(台)(得)(到)(信)(息)(,对)(社)(会)(的)(公)(平)(与)(和)(谐)(产)(生)(了)(不)(利)(影)(响)(。
  “可)(以)(预)(见)(,移)(动)(互)(联)(网)(的)(车)(轮)(不)(会)(停)(止)(,但)(时)(代)(的)(发)(展)(不)(可)(避)(免)(地)(造)(成)(社)(会)(的)(分)(化)(,会)(利)(用)(网)(络)(和)(手)(机)(的)(人)(充)(分)(享)(受)(了)(便)(利)(,而)(脱)(网)(人)(群)(离)(主)(流)(社)(会)(越)(来)(越)(远)(。”李)(斌)(指)(出)(,“尽)(管)(使)(用)(网)(络)(是)(主)(流)(,但)(社)(会)(也)(应)(该)(兼)(顾)(脱)(网)(人)(群)(融)(入)(社)(会)(、获)(取)(信)(息)(的)(机)(会)(。”
  郑)(自)(立)(说)(:“对)(于)(这)(部)(分)(人)(,政)(府)(应)(当)(重)(视)(他)(们)(的)(诉)(求)(,努)(力)(将)(网)(络)(覆)(盖)(面)(拓)(展)(至)(他)(们)(所)(在)(的)(领)(域)(。可)(以)(考)(虑)(在)(一)(定)(范)(围)(内)(建)(立)(公)(共)(网)(络)(服)(务)(室)(,提)(供)(一)(些)(网)(络)(查)(询)(、代)(办)(服)(务)(,让)(他)(们)(的)(生)(活)(便)(利)(起)(来)(。”
  越)(来)(越)(多)(的)(人)(想)(通)(过)(网)(络)(获)(取)(更)(有)(效)(的)(信)(息)(,唯)(恐)(自)(己)(跟)(不)(上)(信)(息)(时)(代)(的)(快)(节)(奏)(,“快)(时)(代)(”逐)(渐)(成)(为)(时)(代)(主)(流)(。但)(同)(时)(,难)(以)(融)(入)(甚)(至)(排)(斥)(快)(生)(活)(的)(“慢)(人)(群)(”也)(存)(在)(。
  “他)(们)(抵)(触)(网)(络)(带)(来)(的)(快)(节)(奏)(、信)(息)(泛)(滥)(的)(眼)(花)(缭)(乱)(生)(活)(,而)(甘)(愿)(脱)(离)(网)(络)(,享)(受)(自)(己)(的)(慢)(生)(活)(。”李)(斌)(说)(,“这)(是)(一)(个)(多)(元)(的)(时)(代)(,选)(择)(快)(节)(奏)(或)(慢)(生)(活)(是)(每)(个)(人)(的)(自)(由)(和)(权)(利)(,但)(社)(会)(应)(给)(这)(两)(类)(群)(体)(提)(供)(均)(等)(的)(融)(入)(机)(会)(。”
  专)(家)(指)(出)(,移)(动)(互)(联)(网)(社)(会)(要)(更)(加)(重)(视)(被)(动)(脱)(网)(人)(群)(的)(社)(会)(融)(入)(。对)(于)(这)(部)(分)(人)(群)(,在)(不)(断)(发)(展)(网)(络)(便)(民)(渠)(道)(的)(同)(时)(,更)(要)(保)(证)(基)(本)(的)(社)(会)(服)(务)(、信)(息)(共)(享)(能)(够)(在)(传)(统)(渠)(道)(上)(得)(以)(进)(行)(,应)(当)(做)(到)(“既)(打)(开)(窗)(又)(开)(着)(门)(”。(记)(者)(谢)(樱)()
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